Shipping Times:
Items with sayings are made to order, so please allow 7-11 days for us to hand-make those items, prior to shipping (unless the product page states differently). For all other items, please allow 2-3 business days for your item/s to ship.
Each order receives tracking information for shipping. This information is emailed or texted to you when your order has entered the shipping process. Be sure to check your junk/spam and promotions folders if you do not receive an email in your inbox.
Shipping is typically handled by USPS or UPS. Packages are typically sent First Class Mail or Priority for USPS or SurePost (Economy Ground) for UPS. Please allow 3-7 days (First Class) or 2-5 days (Priority and SurePost) for your items to reach you once shipped.
Lost or Stolen Packages:
If a package, marked as delivered, is not received, but it is confirmed to be delivered by the carrier, it is then considered stolen. We are unable to replace, nor provide a refund or store credit for, stolen packages. Route Package Protection, however, does cover stolen packages.
To ensure your packages are covered, we HIGHLY recommend purchasing Route Package Protection. You have the option to add it on the checkout page. For more info, please see the Route Package Protection section below or visit https://route.com/.
If you have any questions about your order, please email us at contact@personallyshe.com.
